As in all things tied to information distribution, a scope statement defines at the beginning, the objective, purpose, function and limitations of its existence. Likewise, information about CCTV surveillance infrastructure, personnel, equipment, operations and captured images should meet specific requirements of a scope. The acronym S.C.O.P.E spells it out clearly and simply: It must be Segregated, Confidential, Organized, Prioritized and Executed. Each of these five elements form the foundation of CCTV surveillance. The fifth element is only effective if the functions and setup of the control room is designed to support security or investigations.
In a nut shell, CCTV surveillance in security support is a planned operation of collecting information from recorded camera video feed inside a control room by consciously deploying options to mitigate various safety and security risk factors or undesirable outcomes with contingencies that deliberately and legally eliminate immediate and potential threat to business assets.
Operators of CCTV equipment are the key components in a CCTV Control room that should be set up, or redesigned, according to a CCTV operational requirements plan and the CCTV room staff, as end users, should participate in this process.
Even the selection of CCTV operators should also follow a formal process and be based on a sound analysis of the job expectations, equipment and systems. Job competencies and tasks should be derived from the function requirements of the control room.
That my friend is lesson 101 of CCTV control room ergonomics having the CCTV operator in mind.
“Remember the SCOPE”